📦 Shipping Policy — Rift Walkers Inc

Last updated: May 2026

At Rift Walkers Inc, every item is made to order. This ensures premium quality, reduced waste, and a more sustainable production process. Below you’ll find clear delivery estimates, shipping rates, and region‑specific information.

1. Fulfilment Time

All products are created on demand. Fulfilment takes 2–7 business days before shipping begins.

This applies to all items, including:

• T‑shirts

• Hoodies & sweaters

• Caps

• Posters & prints

• Rucksacks and accessories

2. UK Delivery

Delivery Time:

• Apparel: 6–17 days

• Posters & accessories: 6–15 days

Shipping Rates:

• Standard: £3.99

• Tracked: £5.99

• Free shipping on orders over £60

3. International Delivery

Europe

• Delivery: 7–19 days

• Standard: £5.99

• Tracked: £7.99

• Free shipping over £100

USA & Canada

• Delivery: 9–22 days

• Standard: £7.99

• Tracked: £9.99

• Free shipping over £120

Australia & New Zealand

• Delivery: 9–24 days

• Standard: £9.99

• Tracked: £12.99

• Free shipping over £150

Rest of World

• Delivery: 12–32 days

• Standard: £12.99

• Tracked: £16.99

• Free shipping over £180

4. Customs, Duties & Import Fees

International orders may be subject to customs fees, import taxes, or handling charges depending on the destination country.

• Rift Walkers Inc does not collect or control these fees

• Customers are responsible for any charges applied by their local customs office

• Customs processing may extend delivery times

5. Restricted Regions

Due to local import rules and cultural restrictions on dark‑fantasy or occult‑themed artwork, we do not ship to the following countries:

• Saudi Arabia

• Pakistan

• Indonesia

• Kuwait

The following regions may also impose restrictions on artwork of this nature. To reduce the risk of customs rejection and ensure you receive your order, we currently do not ship to:

• United Arab Emirates (UAE)

• Qatar

• Egypt

6. Order Tracking

Tracking is available for all Tracked Shipping options. Once your order ships, you will receive a tracking link via email.

7. Incorrect Address or Failed Delivery

If an order is returned due to an incorrect address or failure to collect, the customer is responsible for reshipment costs.

8. Lost or Damaged Packages

If your order arrives damaged or does not arrive within the maximum delivery window, contact us at operations@riftwalkersinc.com and we’ll resolve it quickly.